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If a roleplay isn’t loading, the most common cause is a microphone permissions issue. Exec needs microphone access to run a session.
Google Chrome is the recommended browser for AI Roleplays. Download Chrome

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1. Check Microphone Permissions

The first time you launch a roleplay, your browser will ask for microphone access. Click Allow when prompted. If you accidentally clicked Block, you’ll need to re-enable it manually:
1

Click the lock icon in the address bar

Do this while on the Exec site in Chrome.
2

Go to Site settings

Find the Microphone setting and change it to Allow.
3

Refresh and retry

Refresh the page and relaunch the roleplay.

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2. Try a Different Browser

If permissions are set correctly but the roleplay still won’t load, try opening Exec in Edge, Safari, or Firefox to see if the issue is browser-specific.

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3. Contact Support

If the issue persists, reach out to us at [email protected] and we’ll help troubleshoot.
Keep your browser updated to the latest version for the best performance.