If a roleplay isn’t loading, the most common cause is a microphone permissions issue. Exec needs microphone access to run a session.
1. Check Microphone Permissions
The first time you launch a roleplay, your browser will ask for microphone access. Click Allow when prompted.
If you accidentally clicked Block, you’ll need to re-enable it manually:
Click the lock icon in the address bar
Do this while on the Exec site in Chrome.
Go to Site settings
Find the Microphone setting and change it to Allow.
Refresh and retry
Refresh the page and relaunch the roleplay.
2. Try a Different Browser
If permissions are set correctly but the roleplay still won’t load, try opening Exec in Edge, Safari, or Firefox to see if the issue is browser-specific.
If the issue persists, reach out to us at [email protected] and we’ll help troubleshoot.
Keep your browser updated to the latest version for the best performance.
