1. You Selected a Chrome Tab Instead of Window
This is the most common cause. When you share a specific browser tab, the AI can only see that exact tab. If you navigate away (e.g., to a different webpage or application), the AI loses visibility.To Fix: Return to the tab where you’re roleplay is running, and the AI should regain screen visibility. For future sessions, use Window or Entire Screen instead.
2. Screenshare Permission Not Granted
If you accidentally declined or dismissed the screen sharing prompt, the AI won’t have access to your screen.To Fix: Refresh the page and click the Screen Share button again. Make sure to select your sharing option and click Share in the browser prompt.
3. Wrong Window or Application Selected
You may have selected the wrong application window during setup, so the AI is “looking” at something else.To Fix: Stop sharing (click the Stop Sharing button in your browser or the Exec session). Then restart screen sharing and carefully select the correct window or screen.
4. Browser Issue
Occasionally, your browser may encounter a glitch that disrupts screen sharing.To Fix: Refresh the page and rejoin the session. If the problem continues, try clearing your browser cache or switching to Chrome (our most reliable browser for screen sharing).
Quick Troubleshooting ChecklistIf the AI can’t see your screen:
- Make sure you’re using Window or Entire Screen, not a Chrome Tab.
- Verify that you granted screen sharing permissions when prompted.
- Confirm you selected the correct window or application.
- Stop and restart screen sharing if needed.
- Refresh your browser or switch to Chrome if issues persist.
Best Practices for Screen Sharing
- Always use Window or Entire Screen. This ensures the AI character maintains consistent visibility as you navigate between tabs and applications.
- Grant permissions carefully. When the sharing prompt appears, double-check you’re selecting the right option before clicking Share.
- Test before important sessions. Start a quick practice roleplay to confirm screen sharing works smoothly.
- Stay on the roleplay tab if using Chrome Tab mode. If you must use this option, remember the AI can only see that specific tab.
✅ In short: If the AI can’t see your screen, the fix is usually switching from Chrome Tab to Window mode, or stopping and restarting your screen share with the correct selection.
