Certifications must be enabled on your workspace. Check for Certifications in the left-hand navigation — if you don’t see it, contact us at [email protected] to have it turned on.
How to Create a Certification
Fill in the details
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Title
Title
The name of the certification, visible to learners (e.g., “Sales Excellence Certification”).
Description
Description
Supporting text displayed on the certification PDF (e.g., “This certification recognizes demonstrated proficiency in discovery and objection handling”).
Expiration
Expiration
Determines how long the certification remains valid:
- Never expires — learners remain certified indefinitely
- Relative expiration — valid for a set period from the issue date (e.g., one year)
- Specific date — expires for everyone on a set calendar day
How Learners Experience It
When a learner is certified, they receive an email notification containing the title, description, workspace logo, and a link to view or download their certification PDF.Tips
- Be specific in your titles — learners should immediately understand what the certification represents
- Use the description for recognition — highlight what the certification validates and why it matters
- Set thoughtful expiration rules — time-limited certifications (e.g., one year) encourage learners to refresh their skills and demonstrate continued proficiency
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