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Exec sends a recurring digest email summarizing activity in your workspace. There are two kinds, and which ones you receive depends on your role. If you are an admin, you receive both, and the personal one is labeled Personal Digest Email to distinguish it.
A digest is only sent when there is something to report. If every section is empty for the period, no email goes out.

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What’s in a Digest

A digest is built from up to three sections. Each one is dropped entirely when it has no activity for the period. The Call Scoring section only appears if call scoring is enabled for your workspace.

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Team roleplay activity

The roleplay section of the Manager Digest opens with a row of four cards labeled Unranked, Bronze, Silver, and Gold, alongside the total number of sessions and the average score.
These four numbers count sessions, not people. A card reading “Unranked 1” means one roleplay session in the period landed in that band. It does not mean one person. If the same person practiced four times, they contribute four sessions across those cards.To see how many distinct people practiced, use the Total Participants metric in Roleplay Analytics.
Below the cards:
  • Top sessions - the three highest-scoring sessions in the period.
  • Coaching opportunities - the three lowest-scoring sessions. This only appears once there are at least six sessions in the period, so that the top and bottom lists don’t overlap.
Each entry links through to the full session, and See all opens Roleplay Analytics scoped to the people you manage.

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Cadence and Timing

Each digest can be set to weekly or daily, independently.

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Change or Turn Off Your Digest

1

Open your notification settings

Click your profile menu, then Notifications.
2

Find the digest rows

Personal Digest Email appears for everyone. Manager Digest Email appears below it if you are a workspace or group admin.
3

Toggle it on or off, or change the cadence

Each row has its own toggle and its own weekly / daily selector. Turning off the Manager Digest does not affect your Personal Digest.
Every digest email also includes a one-click unsubscribe link in the footer, which turns off that digest type for that workspace.
If you belong to more than one workspace, each workspace has its own digest preferences and sends its own email.

Analyze Skill Performance

Roleplay Analytics, including participant and session totals

Manage Assignments

Track assignment progress and the reminder emails Exec sends

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Getting Help

Need help with digest emails? Contact us at [email protected].