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Every page and source in the Knowledge Hub has its own access settings. By default new content is restricted: only the creator and workspace admins can see it. You decide when to share it more broadly.
Share Page dialog showing the owner, general access settings, and a Copy Link button

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General Access levels

Open the Share dialog from a page or source to change who can see it.
LevelWho can see it
RestrictedOnly workspace admins and people you have explicitly added
WorkspaceAnyone in your workspace
GlobalAll workspaces in your organization (when your plan includes multi-workspace)
Changing a page from Restricted to Workspace is the usual flow: work on a draft privately, publish it, then open it up to the team.

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Per-person access

Inside the Share dialog you can add specific people or groups by email. Each person gets one of three roles:
RoleCan do
ViewerRead the page
ContributorEdit the current draft and publish new versions
OwnerEverything a Contributor can do, plus change sharing settings and archive the page
Owners and contributors see the page in their Knowledge Hub regardless of its general access setting. The Copy Link button at the bottom of the Share dialog copies a direct URL to the page. Anyone who already has access can open it; people who do not will hit a permissions screen when they click.

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Admin override

Workspace admins can see the contents of any page in their workspace, even Restricted ones. This is intentional - admins may need to edit or take over content from team members who have left. If you need truly private content, consider using your own notes app instead.

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What the AI agent can see

The AI agent respects the same permissions. When you chat with the agent and it searches your Knowledge Hub, it only returns results from pages and sources you can see. You cannot use the agent to read around a restriction.

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Getting Help

Questions about permissions? Contact us at [email protected].