Hubs and Organization

Hubs are how you organize content. A hub is a container that holds pages, sources, and other hubs. Unlike folders, the same page or source can live in multiple hubs at once — so a product one-pager can sit in both your “Onboarding” hub and your “Competitive” hub without duplicating it. If you edit the file in one hub, it updates in every hub that references it. You can also nest hubs, pin your favourites to the sidebar, and filter the contents by type or status.

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Creating hubs

Top-level hubs are created from the Knowledge Hub sidebar. Click + Create new hub, give it a name, and confirm. Inside a hub you can create child hubs with the + Add menu. There is no hard limit on nesting, but two or three levels is usually enough; anything deeper gets hard to browse.

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Navigating

The breadcrumb at the top of every page shows the full path back to the Knowledge Hub root. Click any crumb to jump up a level. The sidebar tree on the left expands to show nested hubs. Click a hub in the tree to open it in the main pane. The currently open hub is highlighted.

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Filtering and sorting

Every hub view has filters at the top:

• Type - show only pages, only sources, or everything
• Status - show draft, published, or archived items
• Sort - reorder by name, created date, or last updated

Combined with the list/grid toggle on the right, you can get a quick view of what is ready for your team and what is still in progress.

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Pinning

If you have a hub you use every day, you can pin it so it stays at the top of the sidebar even when you are browsing other parts of the hierarchy. Pins are per-user, so your pins do not affect what anyone else sees.

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Good structure

A few patterns that work well:

• One top-level hub per domain - Product, Sales Playbook, Customer Success. Keep the top level small and meaningful.
• Sub-hubs for stages or themes - within Sales Playbook, nested hubs for Discovery, Demo, Objections, Closing.
• Pages for stable content, sources for raw material - write the page when the content is curated; keep the raw deck or call recording as a source so it can still be searched.

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Getting Help

Questions about organizing your hub? Contact us at [email protected].