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If the AI isn’t speaking back to you during a roleplay, it’s almost always a local audio issue — not the platform itself. Work through the steps below to fix it.

1. Wrong Output Device Selected

Your system may be routing sound to the wrong device — for example, Bluetooth headphones that aren’t nearby or connected. Check your computer’s audio output settings and confirm the correct headphones or speakers are selected.

2. Audio Muted or Volume Too Low

Check your system volume and make sure the browser tab running the session isn’t muted. It’s a simple fix but easy to overlook.

3. Browser Issue

Occasionally the browser stops routing audio correctly. Refresh the page and rejoin the session. If that doesn’t work, try switching to Chrome.

4. Unstable Internet Connection

Weak or inconsistent connections can interrupt audio streaming. Move to a more stable network and close other high-bandwidth applications while running a roleplay.

Quick Checklist

If you still can’t hear the AI:
  • Confirm the correct audio output device is selected in your system settings
  • Check that your system volume is up and the browser tab isn’t muted
  • Refresh the session
  • Try a different network or switch to Chrome

Best Practices

  • Use wired headphones when possible — reduces connectivity issues common with Bluetooth devices
  • Test your audio before a session — play any sound on your device to confirm output is working
  • Stay in a quiet environment — clear audio makes it easier for both you and the AI to engage naturally

Getting Help

Need help? Contact us at [email protected] if audio issues persist and we’ll help you troubleshoot.