- Calls - the meeting transcript is imported as a call, then categorized and scored like calls from any other recorder. See Call Scoring Overview.
- Knowledge Hub - the AI summary and your typed notes are saved as a source, organized to match your Granola folders.
Granola doesn’t keep meeting audio or video, so Granola calls are transcript-only.
Workspace key and personal keys
You can connect Granola in two ways. Use both together to cover shared and private notes.
If the workspace key and a personal key both see the same note, Exec imports it once.
Prerequisites
- A Granola Business or Enterprise plan to create a workspace API key.
- Call scoring set up in Exec if you want to import transcripts as calls. See Set Up Call Scoring.
- Knowledge Hub access if you want to save notes to the Knowledge Hub.
Connect a workspace key
1
Create a workspace API key in Granola
In Granola, go to Settings → API and create a workspace API key. Copy the key.
2
Open Integrations in Exec
Go to Settings → Integrations and find the Granola card. It appears under Call Recorders and under Content.
3
Paste the key and pick destinations
Click the + button on the Granola card and paste the key into API key. Choose where notes go:
- Import transcripts as calls - score each meeting like your other recorded calls.
- Save notes to Knowledge Hub - save the AI summary and typed notes, organized like your Granola folders.
Connect a personal key
Reps connect a personal key to import their private Granola notes.1
Open Call Recording settings
Click your profile picture in the top-right corner and select Call Recording. The Granola card is at the top.
2
Paste your key
Create an API key in Granola under Settings → API, then paste it into Personal API key.
3
Pick destinations and connect
Choose Import transcripts as calls, Save notes to Knowledge Hub, or both, then click Connect Granola.
- Calls follow the same access rules as your other recorded calls.
- Knowledge Hub notes are visible only to you and workspace admins.
Which destinations you can choose
The destination switches depend on what your workspace has turned on:- Import transcripts as calls appears only when call scoring is enabled and you have access to it. If call scoring setup hasn’t started, the switch is disabled with a Set up call scoring link.
- Save notes to Knowledge Hub appears only when you have Knowledge Hub access.
How syncing works
- Exec checks Granola for new and updated notes every 15 minutes.
- The first sync imports every note the key can see.
- Exec imports a note only after it has gone 15 minutes without changes. Edits you make right after a meeting are included.
What gets imported
As a call:- Transcript - used for categorization and scoring.
- Participants - Granola’s “me” speaker maps to the note owner. When the owner is a workspace member, the call has an internal participant and can be scored. Other attendees are matched using Recognize Team Members.
- AI summary - stored with the call for reference. It isn’t used for scoring.
- Each connection gets a Granola folder. Your Granola spaces and folders are mirrored inside it and kept in sync.
- Each note becomes a source with its title, date, attendees, AI summary, and typed notes. The transcript stays on the call and isn’t saved to the Knowledge Hub.
- Content from the workspace key is visible to the workspace.
Disconnect Granola
Admins disconnect the workspace key from Settings → Integrations. Reps disconnect their personal key from the Granola card in Call Recording settings by clicking Disconnect. When you disconnect, choose one of the following:- Disconnect only - keeps the imported calls and Knowledge Hub notes.
- Disconnect and purge data - Exec permanently removes the imported calls, plus the Knowledge Hub notes and folders that connection created. This can’t be undone.