How to Access Past Sessions
Filter by Practice Status
In the Scenarios tab, apply the Practice Status filter and select Practiced to show only scenarios you’ve completed before..png?fit=max&auto=format&n=mOUmTGFm0pz81eRP&q=85&s=3b7ca68247dabb1891d0b48efa52b31a)
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Click My Sessions
In the top right of the scenario page, click My Sessions to see your full history of attempts..png?fit=max&auto=format&n=mOUmTGFm0pz81eRP&q=85&s=fe19a3fc0e2840e5ee13b254d88d0cf3)
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What’s in a Past Session
Each session includes:- Overall score and medal tier (Bronze, Silver, Gold)
- High-level feedback on strengths and areas for improvement
- Rubric breakdown with detailed scoring per criterion
- Transcript and audio recording of the conversation
- Download options to save transcripts or recordings
Tips
- Review soon after practicing — the closer you are to the session, the easier it is to connect feedback with what you remember saying
- Look for patterns — comparing feedback across multiple sessions of the same scenario is the clearest way to spot progress
- Use transcripts for reflection — reading or listening back helps you understand how specific choices shaped the conversation
- Download if needed — transcripts and recordings can be useful for coaching conversations or compliance documentation
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