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As a learner, you take courses in a full-screen player that moves you through the content page by page. This page covers how to find a course, work through it, and what happens when you finish (or don’t).

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Find a Course

Head to the Courses dashboard to see everything in one place:
  • Currently Enrolled shows the courses you are already working through.
  • Course Catalog shows courses open for self-enrollment.
The course catalog showing available courses to browse and enroll in
My Courses lists all of your enrollments, and you can filter it by status to find what is in progress, completed, or not started. Click any course in the catalog to open its detail page. You’ll see About This Course, the Course outline, and a Course Info panel with the duration and section count. When you are ready, click Enroll.
Some courses are assigned to you directly by an admin, sometimes with a due date. Those appear under Currently Enrolled automatically, no enrollment step needed.

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Work Through the Course

Courses open in a full-screen player. Each page holds the content for one step: text to read, videos to watch, quizzes, roleplays, and more. The bar at the bottom tells you exactly where you stand:
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  • Continue to page or Complete Section appears when you’ve met the page’s requirements and can move on.
  • Finish this page to continue means something on the page still needs your attention, like a video you haven’t watched enough of or a quiz you haven’t passed.
Some courses unlock content sequentially. A gated page shows This page is locked with the note “Finish the earlier pages in this section to unlock it.” Work through the earlier pages and it opens up.

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Pass Quizzes

Quizzes show the % to pass and how many attempts you have up front, so you know the target before you start.
A quiz in the course player showing the pass threshold, attempts, and answer options
After you submit, you’ll see Passed or Did not pass along with your score and how many attempts you have remaining. Image From the results screen you can:
  • Review Mistakes to see what you got wrong
  • Try Again if you have attempts remaining
  • Continue once you’ve passed
Review marks each answer you got wrong and, where the course author wrote one, explains why the answer was incorrect. Some courses also highlight the correct answer during review; that is up to whoever built the quiz.

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Practice with Roleplays

Some pages include a roleplay: a live AI conversation where you practice the skill you just learned. The course sets a minimum rank (Bronze, Silver, or Gold) you need to reach, and you may get multiple attempts to hit it. See AI Roleplays for how roleplay conversations work.
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Finish the Course

When you complete the final section, the player shows Course complete with the message “You’ve finished every section. Nice work.” If the course has a certification attached, click View certificate to see your credential. Otherwise, use Back to course.

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If You Don’t Pass or Run Out of Time

Two things can end a course without a completion:
  • You didn’t pass this course means you ran out of attempts on a quiz or roleplay.
  • You didn’t finish in time means the course’s close date passed before you completed it.
Either way, the player gives you a path forward. Depending on how you enrolled, you’ll see Re-enroll in Course (start a fresh attempt yourself), Request Re-enrollment, or Request More Time. Requests go to your admin, who can re-enroll you or adjust your deadline.

Nudges and Re-enrollment

Reminders, re-enrolling, and requesting more time.

Certifications

How completing a course earns you a certificate.