Skip to main content
When you import a rubric into a roleplay, the evaluation criteria come with standardized guidance. Sometimes you need to add more specific grading instructions for a particular scenario — without changing the rubric itself or affecting other roleplays that use it.

​
Before You Start

  • The roleplay must use evaluation criteria imported from a rubric
  • You must have editing access to the roleplay
Scenario-specific instructions only work for criteria linked to a rubric template.
You will not be able to access scenario-specific instructions for roleplays that do not have a rubric imported

​
How to Add Scenario-Specific Instructions

1

Open the Evaluation Criteria section

Open the roleplay you want to edit, scroll to Evaluation Criteria, and click Edit.
2

Select the criterion to customize

Find the rubric criterion you want to adjust, click next to it and select Edit.
Demo Exec Com Rubrics(5)
3

Add your instructions

Inside the criterion editor, find the Scenario-Specific Instructions section and add guidance that applies only to this roleplay.For example, if the rubric criterion is Discovery and Needs Uncovering with general guidance to “ask at least two open-ended questions,” you could add: “At least one open-ended question must uncover the customer’s current pain points with their logistics vendor.”
Demo Exec Com Rubrics(6)
4

Save your changes

Click Save Changes. The criterion will now display the scenario-specific context, which will be used during grading for this roleplay only.

​
How Scenario-Specific Instructions Work

  • They supplement rubric criteria — they don’t replace them
  • They apply only to the current scenario, not other roleplays using the same rubric
  • They are factored in during evaluation and scoring

​
Tips

  • Keep instructions clear and measurable — vague guidance won’t improve grading consistency
  • Add only what’s unique — avoid duplicating language already in the rubric
  • Use this instead of editing the rubric when customization is limited to one scenario

​
Getting Help

Need help? Contact us at [email protected] for guidance on customizing evaluation criteria or any questions about rubrics.