Understanding Your Results
Overall Score & Performance Tier - You’ll receive a percentage score and medal tier (Bronze: 50%+, Silver: 75%+, Gold: 90%+) that shows your overall performance at a glance. Executive Summary - A quick overview of your strengths and improvement opportunities. Detailed Rubric - For each skill, you’ll see your performance summary, targeted tips, real examples from your conversation, and better alternatives you could have used.Didn’t score as high as you wanted? Review the rubric feedback carefully, identify 2-3 areas to improve, and run the scenario again. That’s how you’ll see real progress.
How to Improve
1
Identify patterns
Focus on your top 2-3 improvement areas from the rubric—don’t try to fix everything at once.
2
Review your actual performance
Listen to the audio or read the transcript to see exactly where things went well or off track.
3
Practice better responses
Click the AI Coach bar at the bottom of your screen to rehearse improved approaches in real-time.
4
Apply and repeat
Run the scenario again with your new insights and track how your scores improve.
Available Tools
AI Coach
Click the bar at the bottom of your screen to ask questions like “What should I focus on?” or “How could I have handled that objection better?”Learn more HERE
Transcript & Audio
Review your full session to connect feedback to specific moments. Use the share button (top right) to send results to your manager or colleagues.