> ## Documentation Index
> Fetch the complete documentation index at: https://docs.exec.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Credit Expiration & Renewal

> When your workspace's coaching credits expire and how to renew them

The coaching credits your workspace buys expire **12 months after they're purchased**. As an admin, here's what to know about expiration and how to keep your team's coaching going.

<Info>
  This is an admin topic. For how to see and distribute your workspace's credits, see [Check Your Workspace Credit Balance](/coaching/admin/workspace-credits) and [Add or Remove Member Credits](/coaching/admin/member-credits).
</Info>

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## How expiration works

* Credits expire **12 months after the date they're purchased**.
* Each purchase has its own 12-month clock. If you've bought credits in more than one batch, each batch expires on its own date.
* If a credit package is only partly used, the leftover credits still expire on that package's date.

***

## Knowing when your credits expire

The platform doesn't surface an expiration date in your workspace, so we'll typically **reach out by email** ahead of time to flag credits that are coming up on their expiration. If you're not sure when your workspace's credits expire, just ask your Exec rep or email [hello@exec.com](mailto:hello@exec.com) and we'll confirm the dates for you.

***

## Renewing your credits

To keep your team's coaching going, renew before your credits lapse:

* **Reach out to your Exec rep** to purchase more. They can make sure you're getting the best rate, especially on larger purchases.
* New credits are added to your **workspace pool**, ready for you to distribute to members and groups.

For how credits flow from your workspace to members and groups, see [Check Your Workspace Credit Balance](/coaching/admin/workspace-credits).

***

## Getting help

Questions about when your workspace's credits expire or how to renew? Email [hello@exec.com](mailto:hello@exec.com).